We offer a 5-day return and exchange policy for your convenience. If you are not satisfied with your purchase, you can return the product within 5 days from the date of delivery for a full refund or exchange. Please check our Returns & Exchanges page for more details.

To start the return or exchange process, please log in to your Chalo Le Lo account, go to your order history, and select the item you wish to return or exchange. Follow the simple steps provided to submit your request, and we'll guide you through the rest of the process.

Good news! We offer free returns and exchanges within our 5-day policy. You won't have to worry about any additional costs for returning or exchanging items purchased from our store.

The product should be in new and unused condition, with all original tags and packaging intact. We kindly request that you return the item in the same condition it was received to facilitate a smooth return or exchange process.

Once we receive your returned item, it typically takes 2-3 business days to process the return and issue a refund or exchange. However, the exact processing time may vary depending on the volume of returns.

If you receive a damaged or defective product, please reach out to our customer support team immediately. We'll assist you in resolving the issue by offering a replacement, a refund, or any necessary support to ensure your satisfaction.